riki Terms of Use
We at riki set out clear conditions for account use, deposits, withdrawals, and gameplay across our platform. These terms govern your relationship with us and establish what we commit to and what we expect from you as a user.
Our services on riki are available only in jurisdictions where online gaming is lawful. By registering, you confirm that you access riki from a location where our services are permitted under local law. We do not offer our services in jurisdictions where online wagering is prohibited.
This guide outlines our account policies, bonus terms, withdrawal procedures, and dispute resolution. We encourage you to read these terms fully before engaging with our sportsbook, live dealer tables, slots, or esports markets.
Account Opening and User Obligations
Registration and Verification on riki
When you register on riki, you must provide accurate personal information: full name, date of birth, email address, and contact details. We verify your identity using government-issued ID and proof of address before you can withdraw funds. This verification is mandatory and protects both you and our platform.
We at riki maintain one account per person. Creating multiple accounts or using another person's details to circumvent our verification violates our terms and may result in account suspension. Once suspended, all funds in your account are frozen pending investigation.
You are responsible for maintaining the confidentiality of your login credentials and one-time password (OTP). We will never ask you to share your password via email or messaging. If you suspect unauthorized access, reset your password immediately and contact our support team.
Deposits and Payment Methods
We at riki accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly upon successful payment confirmation. Your account currency is set at registration based on your primary payment method and region; it cannot be changed afterward.
All deposits are final. We do not reverse deposit transactions. If you deposit by mistake, contact our support team immediately; we may assist in refunding excess amounts at our discretion, but we make no guarantee.
We reserve the right to reject or refund deposits that we reasonably believe are connected to fraud, money laundering, or breach of our terms. Such decisions are made at our sole discretion and are not subject to appeal.
Withdrawals and Processing Windows
We at riki process withdrawal requests during standard banking hours. Withdrawals are returned to your original deposit method in your account currency. For example, if you deposited via mobile banking, your withdrawal arrives in local payment; if you used online payment, your payout goes to your e-wallet account.
We do not guarantee specific withdrawal timelines. Standard processing depends on your bank's schedule and is not within our control. During high-traffic periods (tournament seasons, holiday peaks like Idul Fitri or Idul Adha), banking delays may occur.
Your account must be fully verified before withdrawal is permitted. Any withdrawal request from an unverified account is automatically rejected. Additionally, any outstanding turnover requirements from bonus claims must be fulfilled before funds are released.
Bonus, Cashback, and Promotion Terms
Welcome Offer and Eligibility
Our welcome offer on riki is claimable once per verified account. To qualify, you must deposit for the first time and claim the bonus through your promotions hub. The bonus is non-withdrawable until the stated turnover requirement is met. Turnover is calculated as total wagers across eligible games divided by the bonus amount.
We at riki display all turnover terms and game weightings before you claim. Each game category (sportsbook, live dealer, slots, esports) may carry different contribution rates. For example, sportsbook wagers may count non-specific info toward turnover, while slots count non-specific info.
The welcome bonus expires after the timeframe stated at claim (typically 30 days). Unclaimed bonuses are forfeited automatically. We do not extend expiry dates unless we specifically authorize an extension in writing.
Weekly Cashback and Loyalty Tiers
Our weekly cashback on riki runs Monday through Sunday. We calculate your net loss (total wagers minus total winnings) across eligible games and apply a cashback percentage determined by your VIP tier. Cashback credits appear in your account by Monday morning and remain claimable for seven days.
Unclaimed cashback expires after the seven-day window. Once claimed, cashback may carry a minimal turnover requirement (typically 1×) before withdrawal. We at riki reserve the right to adjust cashback percentages or tier structures with 14 days' written notice to all users.
Your VIP tier resets monthly. To maintain your current status, you must accumulate loyalty points within the tier's monthly range. Points are earned through wagers on sportsbook (football, Liga 1, Piala AFF, badminton, MotoGP), live dealer (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile).
Referral Bonuses
When you refer a friend to riki, both you and your friend receive a referral bonus upon their first deposit and account verification. These bonuses are subject to the same turnover requirements as our standard welcome offer. We track referrals via unique referral codes; we do not count referrals from generic links or social posts.
We reserve the right to cancel referral bonuses if we detect fraudulent activity, such as collusion between referrer and referred user or attempts to manipulate the referral system. No compensation is provided in such cases.
General Promotion Terms
All promotions on riki are subject to our sole discretion. We may modify, suspend, or cancel any promotion with 7 days' notice. Bonuses are non-transferable and cannot be combined unless explicitly stated. We at riki reserve the right to cancel accounts or forfeit bonuses if we reasonably believe a promotion has been exploited or abused.
Account Suspension and Dispute Resolution
We at riki may suspend your account if we detect suspicious activity, terms violation, or regulatory concerns. During suspension, your account balance is frozen. We will notify you of the reason for suspension and allow a reasonable opportunity to respond before making a final decision.
If you dispute a game result, payout, or bonus calculation, contact our support team within 30 days of the event. We will investigate and respond within five business days. Our decision on disputes is final; further appeals are not entertained. We do not compensate users for any indirect losses resulting from account suspension or dispute outcomes.
Limitation of Liability
We at riki provide our platform and services on an "as-is" basis. We make no guarantee of uptime, payout timing, or game availability. To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of riki, including loss of earnings or data corruption.
Your sole remedy for any dispute with riki is the resolution process outlined above. We do not entertain legal action or arbitration for disputes; all disagreements are resolved through our internal dispute procedure.
Your Responsibilities on riki
By using riki, you agree to abide by all terms outlined here. We expect you to provide accurate information during registration, use your account responsibly, and respect the limits we set on deposits and withdrawals. Our commitment is to maintain a secure, transparent platform where gameplay is fair and payments are processed reliably.
If you have questions about any term or policy on riki, contact our support team via email or in-app messaging. We respond to policy inquiries within one business day. These terms are the complete agreement between you and riki; no verbal promises or representations override what is written here.